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Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. A.B. Champ Marketing SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

 

We have made every effort to display as accurately as possible the colours, size and images of our products that appear at the store.
We can’t guarantee that your computer monitor’s display of any colour will be accurate.

 

Return and exchanges are acceptable within 3 days and for the following reasons only:
i.  Product Defect (Photo proof)
ii. Delivery Errors (Wrong product)
iii. Incorrect sizing (Measurement that we provide are incorrect)
iv. Please reject the product if it is unwrapped or suspected it has been opened by someone else

The customers CANNOT return the product to us if:-
i. The received product has COLOUR problem which is chosen wrongly by customer.
ii. The received product has SIZE problem which is chosen wrongly by the customer.
iii. The received product does not fulfill customer’s quality expectation.
iv. The received product is not exactly the same as the displayed images at our store.
v. If you are not able to receive the product in a timely manner consequently lead to the delay or damage of the product.


Please return your purchase to the following address:
A.B. Champ Marketing SDN BHD
48, 50, 52, Jalan Asas Murni 1,
Kawasan Perniagaan Asas Murni, 
14000 Bukit Mertajam,
Pulau Pinang.


Please contact us at ab.champ1983@gmail.com or Whatsapp 012-4266803 / 012-5286803 if you have any questions or doubts.